Introduction

Welcome to Satia Hara, an online store dedicated to offering natural and artisanal products for personal care and well-being. By accessing or using our website, you agree to the following terms and conditions of service. Please read this section carefully before making any purchase or transaction on our website. If you do not agree to these terms and conditions, please refrain from using our website.

General information

Our website is owned and operated by Satia Hara, una marca mexicana, con domicilio en Aguascalientes, México. You can contact us through our email satiahara@gmail.com, or through our telephone number +52 713 160 4091.

Products

En nuestro sitio web, usted podrá adquirir una variedad de productos naturales y hechos a mano para el cuidado personal y el bienestar, tales como cristales, amuletos protectores, espejos de obsidiana, puntas lápiz, aceite de obsidiana, decoraciones, entre otros. Todos nuestros productos están elaborados con insumos de alta calidad y respetuosos con el medio ambiente. Asimismo, en nuestro sitio web podrá encontrar información útil y consejos sobre el uso y beneficios de nuestros productos, así como testimonios y reseñas de otros clientes satisfechos.

Purchase conditions

To make a purchase on our website, you must follow the following steps:

1. Select the product you want to buy and click on it to view its details.
2. Choose the size, color, quantity and other options you want, if any.
3. Click the “Add to Cart” button.
4. Repeat steps 1 to 3 if you want to buy more products.
5. When you're done, click the cart icon at the top of the website.
6. Review the products you have selected, the total price, taxes and shipping costs. If you want to change something, you can delete or modify the products in the cart.
7. Click on the “Checkout” button.
8. Enter your personal information, such as your name, address, telephone number, email, etc. If you already have an account, you can log in with your username and password.
9. Select your preferred payment method, such as credit card, PayPal, etc. Enter the necessary information to make the payment.
10. Confirm your order and wait to receive an email with your purchase confirmation and shipping tracking number.

By making a purchase on our website, you declare that you are of legal age, that you have the legal capacity to contract, and that the information you provide us is true and complete. Additionally, you agree that the products purchased are for your personal use or as a gift, and that you will not use them for commercial or illicit purposes.

Privacy and security policies

On our website, we respect your privacy and security, and we are committed to protecting your personal data.ales. Para ello, hemos elaborado una política de privacidad que le informa sobre cómo recabamos, usamos, compartimos y almacenamos sus datos personales, así como sobre los derechos y opciones que tiene al respecto. 

Additionally, on our website, we use technical and administrative security measures to protect your personal data from unauthorized access, loss, alteration or destruction. These measures include the use of SSL encryption, firewalls, antivirus, strong passwords, etc. However, no security measures are foolproof, so we ask that you also take precautions to protect your personal data, such as not sharing your access credentials, using a secure internet connection, etc.

Modifications to the terms and conditions

We reserve the right to modify these terms and conditions of service at any time without prior notice. Any changes will be effective from the moment they are posted on our website. We suggest that you periodically review this section to be aware of any updates. Your continued use of our website after changes have been made will mean you accept those changes.

Applicable law and jurisdiction

These terms and conditions of service are governed by the laws of Mexico. Any controversy or claim arising from or related to these terms and conditions of service will be submitted to the jurisdiction of the competent courts of Aguascalientes, Aguascalientes, expressly waiving any other jurisdiction that may apply.

Contact

If you have any questions, comments or suggestions about these terms and conditions of service, you can contact us via email satiahara@gmail.com, or through our telephone number +52 713 160 4091. We will be happy to assist you and resolve your doubts. Thank you for choosing Satia Hara.